We are excited to share a simple but really helpful update. Our main phone number, 302-217-3106, now has a new phone menu that makes it easier to reach the right person the first time you call.

As our programs continue to grow and more people reach out for support, we wanted to make sure calls are directed in the most helpful way possible. The goal is simple: less confusion, quicker connections, and a smoother experience for everyone who calls.

Here are the updated options when you call:

Press 1: 833 FIND-BED
Press 2: Need Help
Press 3: Drop Off Locations
Press 4: Perishable Food Donation or Need Emergency Food
Press 5: Need ID Assistance (NEW)
Press 6: Need a Bicycle (NEW)
Press 7: Need a Tax Receipt or Have Financial Questions
Press 8: Speak with our Admin (NEW)

We are especially happy to add the new options for ID assistance and bicycles, because those are two needs we are hearing more and more from our community.

One thing we always like to remind people of is that everything we do is powered by volunteers. The people answering these calls are showing up before work, after work, and in between busy days because they care deeply about helping others. They do their best to respond as quickly as they can, and we are always grateful for your patience and kindness when you call.

Thank you for being part of a community that looks out for one another. If you need help, know that you are not alone. And if you are calling to donate or support someone else, thank you for helping us make a difference every single day.